Aviation-Biz-Handbook

COB Professors Pen Chapters in New Air Transport Management Handbook

The Routledge Companion to Air Transport Management brings together aviation scholars recognized as leaders in their respective areas from across the globe.  Building upon research into U.S. and international airline operations, Dr. Dawna Rhoades authors the chapter “Airline Service Quality and the Consumer Experience,” and Dr. Blaise Waguespack authors the chapter “Airline Marketing.”

The book provides a unique series of chapters on air transport issues with the airline and airport industries, as well as the challenges facing managers in those respective fields.  Within the handbook’s 25 chapters, it provides a unique repository of current knowledge and critical debate covering key sectors of the air transport industry to provide a definitive, trustworthy resource that is both vital and new to researchers, scholars and students of air transport management.

Learn more about the Routledge Companion to Air Transport Management.

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Embry-Riddle Aeronautical University, the world’s largest, fully accredited university specializing in aviation and aerospace, is a nonprofit, independent institution offering more than 80 baccalaureate, master’s and Ph.D. degree programs in its colleges of Arts & Sciences, Aviation, Business, Engineering and Security & Intelligence. Embry-Riddle educates students at residential campuses in Daytona Beach, Fla., and Prescott, Ariz., through the Worldwide Campus with more than 125 locations in the United States, Europe, Asia and the Middle East, and through online programs. The university is a major research center, seeking solutions to real-world problems in partnership with the aerospace industry, other universities and government agencies. For more information, visit erau.edu, follow us on Twitter (@EmbryRiddle) and facebook.com/EmbryRiddleUniversity, and find expert videos at YouTube.com/EmbryRiddleUniv.