Embry-Riddle Aeronautical University is one of nine colleges and universities nationwide recently honored by University Business magazine as a Model of Efficiency for streamlining operations through technology.
One initiative that earned Embry-Riddle the designation was its shift from paper to digital orientation packets, according to Registrar M.J. Caro. When Caro joined Embry-Riddle in 2012, she and Associate Registrar AbdulAziz Al-Hajeri transitioned to a spreadsheet-based system, and then to online check-in forms accessible via iPad.
“By having all relevant departments on-site for a massive advising and registration session, there was a lot less moving back and forth and from building to building” says Caro. “We created an orientation checklist form for the orientation leaders and, upon check-in, the students were given this form as their ‘to-do’ list during the event.”
The change eliminated long lines and lost paperwork at orientation, shifted the role of orientation leaders from paper-pushers to ambassadors and saved the school $21,000 in paper and labor costs.
“First impressions are vital when creating a positive brand experience,” said University Business Senior Editor Tim Goral. “Simplifying orientation for new students puts them at ease by demonstrating the competency and professionalism of the university they are attending — as Embry-Riddle Aeronautical University’s Records and Registration department demonstrates.”
The Models of Efficiency program is sponsored by Higher One, which offers technological services such as performance analytics, financial aid refund processes, tuition payment plans and more.
About University Business
University Business is the leading publication for senior managers at colleges and universities throughout the United States, reaching 75,000 leaders who manage enrollment, technology, business, finance, facilities and academic affairs. For more, go to www.universitybusiness.com.
About Higher One
Higher One partners with colleges and universities to lower their administrative costs and improve graduation rates by providing financial services and data analytics. It provides payment, refund-disbursement and management tools to institutions that help them save money and enhance institutional effectiveness. For students, it offers financial literacy programs and transaction options to help them manage their finances. Higher One is a leader in higher education, supporting more than 1,900 schools and 13 million enrolled students. For more, go towww.higherone.com.
Embry-Riddle Aeronautical University, the world’s largest, fully accredited university specializing in aviation and aerospace, is a nonprofit, independent institution offering more than 75 baccalaureate, master’s and Ph.D. degree programs in its colleges of Arts & Sciences, Aviation, Business, Engineering and Security & Intelligence. Embry-Riddle educates students at residential campuses in Daytona Beach, Fla., and Prescott, Ariz., through the Worldwide Campus with more than 125 locations in the United States, Europe, Asia and the Middle East, and through online programs. The university is a major research center, seeking solutions to real-world problems in partnership with the aerospace industry, other universities and government agencies. For more information, visit http://www.embryriddle.edu, follow us on Twitter (@EmbryRiddle) and facebook.com/EmbryRiddleUniversity, and find expert videos at YouTube.com/EmbryRiddleUniv.
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